Part of being a sustainable organization is scalability- being able to retract spending and processes during tough economic times, and expand on opportunities during periods of economic growth. Having insight into the processes that enable your company to function and, more importantly, having control over these processes is essential. The greater your awareness of your processes, and day-to-day activities, the better equipped you are to recognize changes in the market place that affect your usual business activities and productivity.
BPM, providing visibility into your core processes, enables executives this knowledge and insight. Using such features as Interactive Business Activity Monitoring (iBAM) Key Performance Indicators (KPIs) can be easily tracked and reported on. The advanced reporting capabilities found in a BPMS better position decision makers with improved forecasting capabilities for future planning - the kind of planning that can mean scaling back or aggressively moving forward and, ultimately, can be the difference between success and failure.
The "Great Recession", that began with the financial crisis of 2008 and has been compared to the Great Depression of the 1930s, has been a true test of sustainability for businesses around the world and in every industry. Many, such as GM, Linens ‘N Things and Circuit City have experienced the fate associated with a lack of sustainability. Given the insight a BPM Suite can provide, it makes you wonder how the fate of these companies may have been different had they implemented a BPM system years before?
Building on BPM as a strategy facilitating sustainability, companies should have corporate sustainability plan prepared and ready to enact to them survive volatile changes in the market.
Mary Katherine Strupe