BPM Customer Testimonials

Committed to our Customers

CPS is a revolutionary platform which enables us to focus on what has to be done instead of how it needs to be done. Especially with the low code and large number of available, reusable components it is easy to focus on the deliverable and customer requirements which helps to accelerate digital transformation.”

- Qatar Computer Services

Qatar Computer Services WLL is a leading IT company established in the year 1978, as a subsidiary of Gulf Group Holding Company which has diversified business interests in The State of Qatar.

“La Caixa has been an Ultimus customer since 2006. Our close cooperation has provided us with significant returns and allowed us to control our ongoing cost through stable technology and ease of adaptation. We value Ultimus for their extensive experience and expertise, their responsiveness and their commitment to delivering the anticipated results. The solutions developed on the comprehensive process technology have proven highly reliable, fast to implement and very flexible, delivering sustainable value.”

-La Caixa

La Caixa is currently the number one savings bank in Spain and the third largest financial entity in the country.

"Ultimus’ various modules support our users in every phase of the business process life cycle; from discovery, modeling and optimization through development, integration and implementation to usage, management and measurement of business processes. We needed a solution that would tie our multiple locations together via a flexible Web interface. The Ultimus BPM Suite, with its easy-to-use interface for process modeling and end user participation, process measurement and report generation, made the selection an obvious choice."

-Koenig & Bauer (KBA)

KBA is one of the largest press manufacturers in the world. Today, 90 percent of all banknotes in use are printed on presses made by KBA.

“We automated our Employee Performance Review process back in 2001 with Ultimus and have been extremely satisfied. Since we employ over 3,600 people, we needed a solution to our business challenge of tracking employee data. With this process, we have eliminated the use of paper, are able to easily track where employee reviews stand, maintain payroll and HR staffing levels, and perform more efficiently.”

-Bruce Nicholson, Prince William County Government

Prince William County is a county located in the Commonwealth of Virginia in the United States, and is part of the Washington Metropolitan Area. It is one of the highest-income counties in the United States.

“We continually seek ways to optimize our internal processes. With Ultimus in place, our processes are guaranteed to perform as efficiently as possible. This results in a better organized and more profitable business for us and better service for our customers.”

-Jonathan Jones, Project Manager at FirstPlus Financial Group PLC.

FirstPlus is a leading secured loan provider. The firm has gained a number of awards and professional accreditations for excellence in leadership, process and policy management. Ultimus has helped the company take its processes another step forward by streamlining and helping to improve customer satisfaction, employee productivity and financial security.

“A handful of our customers have implemented Ultimus solutions in their HR departments. These processes included Time Processing Forms, Time Off Requests and Sick Leave. They’ve been nothing but happy and have reported great success. I believe Ultimus is a good investment as it’s a flexible workflow tool."

- Simon Weekley, Concerta

Concerta delivers Enterprise Content Management (ECM) solutions that enable organizations to reduce costs, increase operational efficiency, and optimize business processes.

"With a small staff, we needed a BPM solution that would work out of the box. Ultimus’ Web-based user interfaces gave us the flexibility needed to get processes automated and it enabled our remote workers to access the technology anywhere at any time. The Ultimus BPM Suite paid for itself within a very short period of time. We would never be able to go back to our old way of doing assessment processes. Our entire system is automated, errors have been reduced and assessments are completed in a much more timely fashion.”

-West Park Assessment Centre (WPAC)

WPAC provides impartial and credible third-party opinions for the resolution of insurance matters between insurers and claimants. A division of West Park Healthcare Enterprises, this government Designated Assessment Center (DAC) is located within Toronto's West Park Healthcare Centre.

“We’ve used Ultimus for our Time Sheets process since 2007. Before Ultimus, it took our HR department about 2-to-3 weeks to complete this process; now they can complete it in a day. Ultimus provides our HR department and employees everything they need to easily submit time sheets much more efficiently. Ultimus’ software is clean, simple and easy-to-use, and each employee is able to login and see their remaining vacation and sick time for the year. I would absolutely recommend Ultimus to other companies looking to automate their HR processes.”

- Darryle Hawkings, Harvest Operations Corporation

Formed in 2002 and employing roughly 350 people, Harvest Operations Corporation is one of Canada’s largest energy companies, offering exposure to upstream oil and natural gas production and downstream refining and marketing operations.

“Ultimus and its technology have always been on the cutting edge as the BPM industry has evolved, which is why we’ve stayed with them for so long. Additionally, Ultimus is one of the few, if not the only vendor today that really understands the value of people and how people create, manage and own process. It is this philosophy and expertise that has made the company a world leader in BPM.”

-Bernstein AG

Bernstein AG, established in 1947 and headquartered in Porta Westfalica, Germany builds and sells components and systems for industrial automation peripherals used in elevators and escalators, doors and gates.

“Keeping our customers happy is vital to our business, and we have to manage customer relationships in very competitive situations. By automating our customer service processes with these flexible tools, we will ensure that we have the flexibility to respond to any situation, not just those we’ve predefined – and we will also have a higher degree of control / management and visibility. With Ultimus and Adaptive Discovery, we can define and manage this process without losing the critical flexibility and quick competitive responsiveness our customers have come to expect.”

-Mike Brannon, Senior Manager of e-Commerce Technology, National Gypsum Company

National Gypsum Company is a fully-integrated manufacturer and supplier of services and products used in building and construction.

“Our HR department saw the need to go paperless with our Onboarding process. Before implementing Ultimus, we constantly had to ask where current resumes stood in the review process. We needed this process to be transparent across the company. Now we’re able to store and archive all resumes and hiring reports through Ultimus."

- Todd Cullinan, Ice Energy

Ice Energy is a clean energy technology company and provider of distributed energy storage systems.

"As the largest two-year technical college in the Midwest, part of our mission is to increase the productivity of our staff. This is paramount to our goal of delivering the highest level of instruction and programs to our community. With the implementation of the Ultimus Workflow Suite, we were able to automate key Human Resource and administrative functions to allow our staff to focus on our main objective: world-class education."

- Mark Trask, Associate Vice President of IT, Milwaukee Area Technical College (MATC)

MATC is one of the largest community-based technical colleges in the mid-west.


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