Interest in business process automation is at an all time high, thanks in no small part to low code automation platforms.
But a collection of automated processes will not deliver the business value needed to win. Transformative automation requires strategic thinking – thinking in terms of automating a business, not individual processes. That’s because no business process exists in isolation. Each process is part of an ecosystem of interdependent processes and applications that collectively determine an organization’s cost structure, agility, and customer satisfaction.Read More