Digital Process Automation for
IT & IT Service Management
Realize Digital Transformation
Ultimus is one of the most experienced and respected providers of workflow automation solutions and technology for IT and IT Service Management.
Whether you’re looking to streamline incident management, optimize service delivery, or modernize legacy processes, our industry-leading technology and responsive services and support ensures your success.
The foundation of your IT automation success begins with the Ultimus Digital Process Automation Suite, a comprehensive, integrated suite of technologies purpose-built to meet the demands of the modern digital enterprise.
The Ultimus DPA Suite was created to speed the delivery of software solutions and maximize business agility, effectiveness, and efficiency by enabling pervasive, seamless, enterprise-scale, end-to-end process automation – across all devices, regional permutations, and use cases - both within the organization, as well as with customers, suppliers, and partners outside the organization.
But Ultimus is not just about technology: we ensure our customers’ success through a complete range of Support, Consulting, and Professional Services offerings. And unlike other firms that avoid services, we embrace them. Because we know that every successful customer and partner makes our business more successful.
“Ultimus provides one of the most comprehensive and well-thought-through digital process management systems on the market. Its years of experience are reflected in the high quality of its associated services…” – Alan Pelz-Sharpe, founder Deep Analysis.
Why Choose Ultimus for IT Automation?
Faster Delivery
Create tailored, differentiated applications with over 90% less time, cost, and effort than customizing packaged applications or developing with traditional low-code and BPM tools.
Enterprise Ready
Ultimus-based solutions meet the most sophisticated enterprise application, process, uptime, performance, security, and scaling requirements.
Eliminate Islands
Instead of creating individual process islands, our focus is enterprise-wide. Create process families that work seamlessly together, simplify management, and satisfy every business variation. Our standardized architecture reduces training, and built-in cross solution interoperability and unmatched integration capabilities keeps you IT processes aligned with your entire automated enterprise.
Unmatched Experience
Ultimus has successfully automated IT processes for many of the world’s largest enterprises and across every continent.
Solutions by Function
Professionals like you have shared their experiences with our products
Read Ultimus product reviews on Gartner Peer Insights

Gartner Peer Insights
Reviews from your enterprise peers – verified by Gartner
The Ultimus Digital Automation Suite is the fastest and most cost-effective way to deploy automated Finance and Accounting processes.
Join the growing list of companies that have entrusted Ultimus with their mission-critical IT process automation - entities such as Boehringer-Ingelheim, Children’s Medical Center of Dallas, Ensign Services, Mettler-Toledo, Prince William County Virginia, Sanofi-Aventis, State Street Corporation, and Toshiba.
Popular finance and accounting processes automated by Ultimus include:
- IT Help Desk and Service Requests
- Security Event Management
- License Management
- Development and Change Requests
- Access Authorization
- New Equipment and Virtual Machine Provisioning
- Server Management
- SLA Management
Ultimus provides one of the most comprehensive and well-thought-through digital process management systems on the market.
— Analyst and Deep Analysis founder Alan Pelz-Sharpe
Accounting Workflow Automation success
Businesses in every industry have chosen the Ultimus Digital Process Automation Suite for strategic improvement of finance and accounting processes.
Streamline Decentralized Accounting Operations with Workflow Automation
Accounting leaders can now see where work stands and where bottlenecks are in order to reduce unnecessary manual effort and minimize mistakes.