Ultimus Process Improvement Success Story Winner Selected

North Texas Children’s Hospital Experiences Enhanced Customer Satisfaction

Cary, NC (September 9, 2009) – Today Ultimus, a leading provider of Business Process Management (BPM) solutions, selected a children’s healthcare facility in North Texas as the winner of its “Process Improvement Success Story” contest.

In the winning entry, the hospital shared their own success story of how Ultimus’ BPM Software enabled critical process improvements within their HR department. They cited a process involving confidential employee compensation data that went from being manually intensive with few compliance controls to completely automated with detailed reporting and tracking capabilities. Based on the success of this initial project, they are eager to implement Ultimus BPM solutions in other departments of the organization by year end.

“We chose this particular story because of the immediate and substantial impact the customer experienced,” stated Nicole Contardo, Ultimus. “Their process automation has not only enhanced their customer satisfaction but also resulted in financial gains, and will continue to generate new successes,” continued Contardo.

“We know the tremendous impact that the Ultimus BPM products can have in an organization, and wanted to hear about it first hand from our customers,” said Chris Heivly, Executive Vice President at Ultimus. “We hope that by sharing these successes we will help other companies accelerate their performance goals and reach their business objectives. With the Ultimus BPM suite, there are no limits to the efficiencies a company can achieve, whether in a single department or enterprise-wide,” continued Heivly.

About Ultimus
Ultimus has automated more business processes than any other BPM vendor worldwide. Ultimus Adaptive BPM Suite has enabled companies to accelerate performance goals at every stage of corporate growth. Ultimus’ award‐winning technology seamlessly adapts to people, systems and change. Utilized by more than 2,000 customers worldwide, Ultimus provides solutions to organizations such as Chevron, Tulane University, Sony, Pfizer, Charles Schwab, Frito Lay and AT&T. The company is headquartered in North America, and has additional offices in Latin America, Europe, Asia, the Middle East and Australia.