Ultimus Client: The Commonwealth of Massachusetts
Industry: Public Sector
Solution: New Employee Hiring
The State of Massachusetts Commonwealth consists of 11 major state agencies, each of which are further separated into 4-16 more highly focused state departments. The state government operates with a workforce numbering over 428,000 employees that supports a population of more than 6 million people. Massachusetts strives to deliver excellence in its efforts to keep its residents and workforce informed with the latest news, opportunities, legislation, and recreational information.
With more than 428,000 workers across the state, filling open positions in a timely and effective manner was a monumental task for the Commonwealth of Massachusetts. The New Employee Hiring process was very complex and cumbersome, requiring approvals and checkpoints from various departments. Some of the challenges with the process include:
The State of Massachusetts Commonwealth used the Ultimus Adaptive BPM Suite to automate and optimize the New Employee Hiring Process. As a first step, the HR systems were automatically populated with applicant and new hire data so this information could be store for future reference. Applicant information flowed between different databases electronically for approvals and verifications. HR personnel were able to easily track requests and be proactive in onboarding of employees who recently accepted offers. Most importantly, salary information and employee skills sets are easily accessible to allow HR personnel to engage in informed salary negotiations that are in line with the current employee population. By automating this process, they also have more time to perform an analysis of potential hires rather than chasing down paperwork. This helps improve the overall quality of personnel being hired by the Commonwealth of Massachusetts and ensure that they are compensated on a more level playing field.
Ultimus has automated more business processes than any other Business Process Management (BPM) vendor worldwide. Ultimus Adaptive BPM Suite has enabled companies to accelerate their performance goals at every stage of corporate growth. Ultimus’ award-winning technology seamlessly adapts to people, systems and change. Utilized by more than 2,000 customers worldwide, Ultimus provides solutions to organizations such as Pfizer, ProHealth, Bausch & Lomb, Northrop Grumman, DHL, Microsoft, Daimler, Perdue Farms, Chevron, and Tulane University. Ultimus is headquartered in North America, and has additional offices in Latin America, Europe, Asia, the Middle East and Australia.Click here for the PDF Version