Manufacturers use the custom quote process to provide their customers with prices for individually customized products, and cost and time estimations for production. The process covers all necessary tasks and decisions from the initial inquiry to quote creation and tracking.
From past experience, we have determined three main challenges that clients have faced in this area:
The custom quote solution addresses these challenges by automatically coordinating the whole process, supporting the organization with automatic checks for profitability and feasibility, controlling time limits and escalations, as well as reporting for greater transparency.
In the past, clients were forced to extend their enterprise resource planning software (like SAP, Oracle and many others) with e-mail, Excel and Word to receive input from the individual departments, calculate prices based on the information provided, and create offers easily. By applying the custom quote solution, companies were able to address these challenges and achieve the following significant improvements:
If you find it challenging to grow your business for organizational reasons, you may want to look at your quoting process and see if there is room for improving efficiency and customer experience.
Franz Schubert