Warranty Manager allows customers to initiate warranty and non-warranty repair requests. This DPA Solution Starter preloads the customer’s latest configuration so that parts and/or subassemblies in need of repair can be selected from a list. For parts under warranty, the process automatically generates the packing slip and shipping documents. Out-of-warranty repair requests trigger the Quotation Manager DPA Solution Starter as a sub-process to manage the out-of-warranty replacement quote process, thereby creating an integrated quote, configure, and repair solution.
Ultimus DPA Solution Starters are functional business process automation solutions that are readily configurable to meet the most demanding enterprise requirements. DPA Solution Starters are free to customers with a valid Ultimus license and support contract.
DPA Solution Starters deliver significant business value because, like all Ultimus Digital Process Automation Suite solutions, they are composed from reusable digital assets according to our domain-driven engineering approach.