IT Change Request Management is a powerful DPA Solution Starter that automates the entire IT change request process – from request, to review and estimation, all the way through implementation, testing, and deployment. Comprised of a series of sub-processes corresponding to each phase of the change request process, IT Change Request provides for parallel approvals by architecture, development, quality control, etc. and even considers dependencies between requests. IT Change Request increases the accuracy of estimations, allows for prioritization of projects, ensures adherence to project timelines, and provides essential visibility into process activity and cost.
Ultimus DPA Solution Starters are functional business process automation solutions that are readily configurable to meet the most demanding enterprise requirements. DPA Solution Starters are free to customers with a valid Ultimus license and support contract.
DPA Solution Starters deliver significant business value because, like all Ultimus Digital Process Automation Suite solutions, they are composed from reusable digital assets according to our domain-driven engineering approach.