SERVICES OVERVIEW

Ultimus Enterprise Solution Services & Programs

Ultimus Services—focus on your core business; we’ll take care of the nitty-gritty.

Ultimus Enterprise Solution Services are designed to realign your business processes for optimal performance with a flexible yet reliable framework that expands as you grow. As the Ultimus BPM Suite becomes a larger part of your company’s daily operations, it is vital that it continues to run smoothly and that all features and functions of it are fully understood and utilized. Doing so will help your company to reduce risk and increase return on investment.

Our mission is to fully equip your business with a solution and business process improvement strategy customized to suit your unique needs and objectives, no matter how complex. Proper integrations, support, onsite consulting, training programs and system maintenance can maximize performance.

Ultimus offers a wide range of programs and services designed to assist you, which will complement and ensure continued success of your existing Ultimus BPM Suite solutions.

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CPS Training & Certification

Ultimus offers several efficient and cost-effective services designed to ensure ongoing customer success with the innovative Composed Process Solutions (CPS) platform. These services include

  1. three levels of live, instructor-led training and certification, 
  2. review and analysis of CPS-based solutions for conformity with composing best practices; and
  3. mentoring services that provide ongoing training, mentoring, and guidance.
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BPM Suite Training & Certification

Duration: 3 Days

  • Create a business chart for use by an Ultimus process map 
  • Add a Job Function Job and Sub Chart into Org Chart
  • Create a simple business process 
  • Add steps into the process map 
  • Link the steps in the process map 
  • Create a new Ultimus Form 
  • Link XML schema elements to a form control 
  • Define step and process properties 
  • Define rules events for steps 
  • Train a FlobotTM 
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UATS Training & Certification

Duration: 1 Day

  • Installation and configuration
  • Manage BPM servers on UATS
  • Manage Users, groups, departments on UATS
  • Provisions roles and access rights 
  • Manage DPA Portal views and templates
  • Create and manage application
  • Work with DPA Portal
  • Localization for Process maps and step names
  • Troubleshooting and support
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Process Consulting & Professional Services

Our team of global BPM experts is available to develop and manage programs specifically designed to accelerate the productivity of your company. The Ultimus Professional Services team eliminates the risk associated with investing in a new technology, while lowering your total cost of ownership. Our seasoned, global team offers peace of mind before, during and after your Business Process Outsourcing implementation.

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Product Consulting & Customer Support

Ultimus’ business process management software solution provides insight into corporate and departmental business processes providing you with the tools to run a more effective and efficient organization. Automate your business with functional solutions that work across different departments. Comply with business regulations, improve the way you hire people, act faster against fraud, achieve error-free accounting and transform the customer experience.

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Ultimus Knowledge Exchange

Ultimus has established the Ultimus Knowledge Exchange Framework so that its employees, partners, and customers have the information, technologies, and resources necessary to ensure customer success and ongoing business value and, ultimately, to achieve the goal of real digital transformation.

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Join the thousands of organizations who have digitized with Ultimus

Ensign
Pfizer
CBRE
Sanofi
Children's Medical Center Dallas
Banco National de Panama
SAMA
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Ultimus Enterprise Solution Services

At each stage of the solutions lifecycle, we recommend that customers utilize our Enterprise Solution Services at one of four levels of engagement: (1) Training, (2) Resource Augmentation, (3) Advisory/Coaching/Verification, and (4) Outsourcing.

Examples of Ultimus Enterprise Solution Services include:

  • Upgrade and migration support
  • Process documentation
  • Automation strategy and implementation roadmap
  • Business case and ROI development
  • Process development and deployment
  • Outsourced process administration
  • Process design review and optimization
  • Process performance Heath Checks
  • Process test and verification

Our Enterprise Solutions staff is available to explain these offerings and to determine which service(s) would best suit your process initiative needs. Fill out the form to get started.