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Ultimus Automates Documentation Processes for Leading International Financial Institution
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Kapitalska Druzba Selects Leader in Business Process Management and Provider of e-Business Software to Automate its Portal Processes
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Munich— January 3, 2006 — Ultimus, the leading provider of Business Process Management (BPM) and Workflow Automation software and services that enable the shortest time to value and Crea D.o.o., a leading provider of e-business software, today announced that Kapitalska Družba has deployed the Ultimus BPM Suite to streamline in-bound and out-bound communications within its Web-based portal, simplifying processes for clients across the organization.
Kapitalska Družba (KAD) is the largest manager of mutual pension funds in Slovenia. The company currently manages four pension funds, with more than 200,000 members, and has over 500 companies in its portfolio. KAD also has a balance of more than 205 milliards of Slovene Tolars (approx. 1 billion € or 3 percent of Slovenian Gross Domestic Product in 2004).
In 2004 Kapitalska Družba started a Closed Mutual Pension Fund for Public Officials, the fourth and so far the largest mutual pension fund in Slovenia. “When creating the new fund we also wanted to include electronic services that would help us develop new services for managing pension fund liabilities,” said Matic Debelak, information and communications manager at Kapitalska Družba. With the introduction of electronic services KAD wanted to augment the standard communication channels, particularly mail and telephone.
All electronic services offered by KAD can be found at the Kad.Net website. For the development of the solution KAD turned to CREA, a company that had already worked with KAD in the development of other electronic services. The basic project requirements were security, reliability, adaptability, process automation and the ability to integrate with the back-end system. The project group decided to develop a specific web portal that would rely on Ultimus for automated business processes on the one side and on an Oracle back-end system on the other side.
Since the beginning of 2003 KaD.Net was used to exchange over 112,000 documents with 4.5 million entries about members and payment details. KaD.Net services gave Kapitalska Družba and its customers an effective solution to reduce immediate and operational costs. At the same time the solution offers additional benefits such as a user-friendly way of storing and archiving documents. With this high-level of traffic, KAD needed to automate the processes surrounding the workflow of these documents, to ensure the security and integrity of the documentation.
“When evaluating KAD’s needs, it was obvious that BPM would be a good fit for this organization and its portal,” said Andrej Guštin, senior project manager in Crea d.o.o. “We chose to work with Ultimus because the company has a superior product and since it is Microsoft based we knew it would be an easy integration.”
A main focus in designing the solution was simple connectivity to other solutions and automation of routine work processes of connectivity within Kapitalska Družba. “In developing KaD.Net we used all the key components that represent the foundation of modern electronic services,” emphasized Debelak. The connectivity solution uses the software Ultimus, which supported three processes in the first stage: login procedure, operations management and statistical reporting. An important part of the solution was the integration with existing back-end software, which is based on the Oracle database. The data exchange between the two environments is done asynchronously in very short, ten seconds intervals. This approach is a guarantee for additional reliability since Microsoft SQL Server 2000 acts as a “shadow” database in the event of the Oracle database being unavailable. This assures that the web site retains complete functionality and remains operational at all times.
Crea and Ultimus were able to model a process based on all of the requirements set forth by KAD and had the process running smoothly in a short period of time (less than two months). Since its initial implementation, KAD has also used Ultimus to automate additional processes such as change management and claims management.
“Working with Crea we were able to establish a process that fit perfectly into KAD’s current environment,” said Karl Freiheit, Vice President EMEA of Ultimus. “It is through partnerships like this that Ultimus continues to thrive. Not only because our partners offer superior solutions and understand the value of Business Process Management but because they hold themselves to the same standard of excellence that has made Ultimus a success.”
Now in its seventh version, the Ultimus BPM Suite is an independent, BPM platform that automates any process incorporating people, applications and organizations. Across a wide range of industries and geographies, businesses rely on the suite to manage enterprise-wide processes more efficiently. The Ultimus BPM Suite delivers strong ROI through a programming free process modeling and development environment, flexible integration, workflow capabilities, powerful management tools, and easy to use Web interfaces for process participants.
About Crea d.o.o
CREA is a leading provider of comprehensive solutions for business process management and e-business in the region. Through the synergy of experience and knowledge of leading experts from various fields, CREA enables enterprises and organizations to achieve greater efficiency of their business processes and easy transition to secure e-business.
In the area of business process management (BPM) CREA offers a comprehensive solution portfolio: situation analysis, improvement planning and rapid modification, business process organization, process management planning and automation, and information technology support.
In the area of e-business CREA offers consulting and solution implementation services that are fully customized to customer requirements. Electronic forms and documents, electronic archives, electronic data interchange and digital signature enable organizations to improve the accessibility of their products and services and improve their efficiency and employee productivity. CREA is committed to secure e-business and is constantly improving its family of CreaEBusiness products. Highest levels of security, compatibility, connectivity and user-friendliness are the foundation of the architecture of CreaForms, CreaArchive and CreaSign.
Through the development of management systems, management and consulting, CREA's business partners can improve their competitiveness through improving their ability to realize business goals, implement business innovation and adapt to new business situations.
About Ultimus
Ultimus is a global business process management (BPM) software company that delivers the shortest time to value for business process automation and improvement initiatives. Ultimus has business operations and sales offices throughout Europe, North America, Asia, Middle East and South America. Through these offices and a network of more than 80 partners in 63 countries, more than 1,500 customers, including First Plus Financial, STASYS, Unilever, Citizens Bank, McKesson, HBOC, Microsoft, Newell Rubbermaid, Sony and Siemens, have deployed the Ultimus BPM Suite to address their business process management challenges. Ultimus and its partners use the Ultimus Business Process Development Methodology to standardize implementations, accelerate deployments and enable continuous improvement.
Headquartered in Cary, NC, with 16 offices worldwide, the company is a three-time recipient of the Technology Fast 500 Award from Deloitte & Touche and is listed among the Inc. 500 for the second year. Additional information about Ultimus can be obtained by visiting the Ultimus Web site at http://www.ultimus.com, emailing info_emea@ultimus.com.
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